人员管理 英文版

1 (p0-1): ContentsIntroduction
1 (p0-2): The aim
2 (p0-3): The reader
2 (p0-4): The reading
4 (p0-5): The words
4 (p0-6): My background
5 (p0-7): Influences
9 (p0-8): Part 1:Choices1 What kind of manager are you?
10 (p0-9): Doers and developers
11 (p0-10): External factors
13 (p0-11): Internal factors
14 (p0-12): The excuses:time and skill
15 (p0-13): Delegation
17 (p0-14): Summary
19 (p0-15): 2 Areas of involvement
20 (p0-16): Activity
21 (p0-17): Performance
22 (p0-18): Activity/performance overlap
23 (p0-19): Career
24 (p0-20): Life
26 (p0-21): Overview
28 (p0-22): Summary
30 (p0-23): 3 Influencing factors
30 (p0-24): The organization
39 (p0-25): The people
49 (p0-26): You
61 (p0-27): Part 2:Planning4 The performance management process
63 (p0-28): Overall objectives
64 (p0-29): Levels of objective
69 (p0-30): Goal setting
72 (p0-31): Objectives and processes
73 (p0-32): The problems with appraisals
74 (p0-33): The on-going process
77 (p0-34): Summary
79 (p0-35): 5 Planning appraisals
80 (p0-36): Preparing the agenda
90 (p0-37): Identifying outcomes
96 (p0-38): Diagnosing performance problems
98 (p0-39): Strategies and solutions
103 (p0-40): Creating the appropriate climate
111 (p0-41): Summary
113 (p0-42): 6 Planning coaching
115 (p0-43): Being proactive
116 (p0-44): Prioritizing your coaching effort
125 (p0-45): Identifying helping strategies
139 (p0-46): Summary
143 (p0-47): Part 3:Skills7 Preface
143 (p0-48): Interactive skills
145 (p0-49): The five components
146 (p0-50): Developing interactive skills
148 (p0-51): 8 Climate
150 (p0-52): Starting up
157 (p0-53): Encouraging openness
163 (p0-54): Summary:managing climate
165 (p0-55): 9 Clarity
166 (p0-56): Structuring
177 (p0-57): Seeking clarification
178 (p0-58): Reacting clearly
181 (p0-59): Summary:providing clarity
183 (p0-60): 10 Content
184 (p0-61): Principles
187 (p0-62): Structure
193 (p0-63): Skills
203 (p0-64): Summary:managing content
205 (p0-65): 11 Commitment
206 (p0-66): The basis of…